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Bruce TaylorCOPENHAGEN STAGES WONDERFUL DESIGN SHOW FOR MPI


By Bruce Taylor


COPENHAGEN THE PLACE
I arrived before the start of the conference on a day when people were literally getting blown off their bicycles (pedestrian’s revenge!). And I walked the streets of Copenhagen for almost 4 hours, wallowing in memories & nostalgia of when I lived in this fair city for five years, 1978-1983.

So much has changed – new buildings & elegant design everywhere – and yet so much has stayed the same, or is even better, which restores one’s faith in conservation & human nature.

CopenhagenCopenhagenCopenhagen

CopenhagenCopenhagenCopenhagen

The Danes still sound as if someone is strangling them when they speak, but I personally love it – it has a lot more ‘bottle’ than Swedish - and everything I learnt all those years ago started coming back to me. The streets are still alive with the aroma of ‘polser’, those wonderful hot dogs which are to the Danes, what ‘frites’ are to the Belgians. For old times sake I had a ‘bacon dog’ full of pepper mustard. Delicious!

I walked and walked and walked – through the pedestrian shopping streets; past basement restaurants I used to frequent serving Danish open sandwiches, Carlsberg & Linie Aquavit to chase the beer!; into the Royal Gardens through which I walked to work every day; and back towards the photogenic harbour area of Nyhavn. You are never far from water, boats and young people who smile. Copenhagen is very definitely a city on a human scale. No wonder the Danes always come out so well in the ‘happiness’ stakes and studies.

 

SOCIAL RESPONSIBILITY WITH A TOUCH OF ROYAL CLASS
Crown Princess Mary of Denmark lent an elegant touch of royal class to the Opening Ceremony of Meeting Professionals International’s Professional Educational Conference- Europe (just MPI PEC-E for short) on Sunday, 18 March 2007.

Copenhagen CopenhagenCopenhagen

Sadly though, the Princess did not say anything publicly to the assembled MPI masses. Nor could I get an answer to my 3 simple questions:

  1. What does HRH most like about Denmark?
  2. What does she most like about Copenhagen?
  3. Why should meeting planners bring their conferences to Denmark?

It’s a shame as it would be great to have a Danish-Australian viewpoint, especially as the younger generation of European Royals is now always closely involved in all types of trade & inward investment promotion.

Back to MPI - Mads Ovlisen, former CEO of Danish pharmaceutical company, Novo Nordisk & current Member of the UN Global Compact Board gave the keynote address. Mads Ovilsen is to Scandinavia & corporate social responsibility what Al Gore is to the US & the environment, although of course the former is softer & more understated.

Copenhagen

Some noisy Dutchmen on my table kept on talking among themselves – they were obviously not the slightest bit interested in either corporate responsibility or the environment, but thankfully 99% of the audience was and listened with rapt attention to his message of corporate optimism & hope about the triple bottom line – is it economically viable, socially responsible & environmentally sound?

Selected audio reports from different PEC-Europe sessions are available to MPI members. So if you are not yet a member of the world’s leading association for meeting professionals, you know what you have to do – and it’s easy to join online and become a part of a fast-growing phenomenon in Europe.
www.mpiweb.org

 

GREAT LEARNING EXPERIENCE
Professor Ib Ravn and Nina Tange from Learning Lab Denmark gave us plenty of food for thought in their two sessions:

  • Ib Ravn’s ‘Learning Meeting & Simple Techniques for Participant Involvement’ should be studied carefully by MPI and put into practice for future Opening Sessions. Too many speakers talked at us for too long. And after Mads Ovilsen’s address on such a burning issue, what we needed most was some time for individual reflection – e.g. silence (and what an impression that would have made?: over 500 silent people in a conference room) – and then the chance to talk about what he had said for 5 minutes with someone we had never met before.
  • CopenhagenCopenhagen

    CopenhagenCopenhagen

  • Nina Tange’s ‘Two Free Consultants’ is a very clever exercise in creative brainstorming & participant involvement. Here everyone really participates, not just those who talk the loudest & the most as in the usual round-table exercises. And not everyone has to report back, only those with something interesting to say. My partner consultant & I came up with a new brand name for a well-known PCO which is moving into the incentive & events business. And they will be using it!

 

GREEN VALUES GROW
Fiona Pelham’s audience on Trends in Sustainability grew exponentially & organically from some 8 last year in Davos to well over 50 in Copenhagen, which goes to show that the message is finally hitting home. Two years ago many people in the industry laughed at the idea of ‘greener meetings’ as just another passing fad. Today, it has a serious place on the agenda as a major part of corporate social responsibility.

Fiona’s session was full of sensible practical tips & advice. As always she makes you think about the simplest of things and how she/we/you/I can make a real contribution. For best practice, she recommends everyone to look at Manchester City Council’s Green Guide:
www.positiveimpactmcr.com
And there’s of course the Green Meeting Industry Council:
www.greenmeetings.info

Copenhagen CopenhagenCopenhagen

I was also impressed by my Copenhagen hotel, the Scandic Webers, and Scandic’s environmental policy outlined in the small booklet I found on my pillow on arrival. And for 3 days no-one touched my towels, although on the 4th they just could not resist!
But Scandic have developed other serious energy-saving concepts & practices.
www.scandic-hotels.dk/webers

 

COPENHAGEN THE BRAND
Jim Taylor On a very North American second day, many of us attended a branding session with Dr. Jim Taylor (no relation!) of The Harrison Group in Connecticut.

On the practical side we did an exercise on Copenhagen and brainstormed a long list of brand attributes among which were: safe, small/compact, water, friendly, fun, design, HC Andersen/fairytale, reinventing, relaxed/easygoing, happy, monarchy, good food………

We then reduced these attributes to 4 meaningful concepts for our brand platform:

  • Safe
  • Design
  • Happy
  • HC Andersen/Storytelling/Fairytale

CopenhagenCopenhagenCopenhagen

CopenhagenCopenhagenCopenhagen

And from there we had to find a one word combination of all 4 to express what was distinctive about Copenhagen:

  • HYGGE in Danish - often translated as cosiness, but it's much more.

The best definition I could find on the internet was from an old friend:
"I think Hygge is an art, and I would define it as the Art of Creating Intimacy".
www.londontoast.dk/Content/VivsHygge/hygge.html
That means safe, design (creating), happy (especially after a Carlsberg/Tuborg or two) and implies meeting & telling stories.

So there you have it - a new brand for Copenhagen.
Hygge, Hygge, Hygge…sounds a bit like a Viking war cry or a Maori rugby chant!

I heard later that Copenhagen is planning to re-brand itself as the Capital of Scandinavia, for fun and a good time maybe, but otherwise I’m sure some of their best clients - the Swedes, Norwegians, Finns and Icelanders would have something pretty strong to say!

 

GREAT VENUES, GREAT FUN
The 2 day Professional Educational Conference itself was held in Copenhagen’s Bella Center, a great conference & exhibition venue which is easily accessible both from the airport and by Metro from major hotels in the city centre. This is one of the key factors in Copenhagen’s success as a quality meetings’ destination – it’s so compact and easy for organisers to manage.
www.bellacenter.dk

The venues for networking and the social programme were equally impressive:
The Opera is a stunning new design looking like a great ship out at sea. Situated on the opposite side of the harbour, it’s not so easily accessible at present, except by coach or boat transfer. But a bridge linking it to the centre is the subject of much political discussion.

Opera OperaOpera

At The Opera we were treated to Hans Christian Andersen by an actor from the Royal Danish Theatre; to a ‘Beatles-inspired’ modern ballet by two dancers from the Royal Danish Ballet; and to an eclectic mixture of operetta, opera, rock etc. by three singers from the Royal Danish Opera, all followed by a buffet of Danish specialities in the Opera’s spacious and beautiful public spaces overlooking the harbour and the lights from the city.Custom House
www.operaen.dk

Custom House, next to the famous Nyhavn, is Conran’s latest trendy venture and consists of 3 restaurants-in-1: a Grill, an Italian and a Sushi Bar. In addition, you can take it over as MPI did for a party or organise small private dinners for up to 22 in the 1st floor Board Room in what was the original Copenhagen customs’ building.

www.customhouse.dk

Wallmans (750 for dinner/1000 for a meeting) in Copenhagen’s Circus Building is simply spectacular in every sense. I am not a great lover of floor shows and casino-style entertainment, but Wallmans was spectacularly different. For the MPI Closing Night Gala it breathed life, fun & great music, including a fantastic group of Elvis impersonators who set the evening on fire.
www.wallmans.dk

wallmans wallmans

wallmanswallmans

wallmanswallmans

wallmanswallmans

One event I didn’t make – the body can only take so much – was the Rendezvous Europe night in the Concert Hall Foyer in Tivoli. Tivoli Gardens are of course closed during the winter and don’t reopen until April, but the Concert Hall is another major year-round venue. And it was another great party – sorry, networking event.
www.tivoli.dk

 

MOTOR CROSS THE ØRESUND
It doesn’t quite have the same ring about it as Ferry cross the Mersey by Gerry & the Pacemakers’ for those who are old enough to remember:
“So ferry 'cross the Mersey
'cause this land's the place I love
…and here I'll stay”.

Copenhagen Copenhagen

Well, the Mersey still has its ferries, whereas over the Øresund they have built a spectacular bridge for both vehicles & trains. Opened in 2000, it unites a population of 3.5m in Denmark & Southern Sweden, and makes Copenhagen & Malmö into a very attractive destination for all types of meetings and exhibitions. Intelligently branded as One Destination · Two Countries, the area offers more than 28.000 hotel rooms, as well as everything the Copenhagenmeetingplanner could wish for in the realm of technology, AV & IT facilities.

Our small group of specialist meetings industry journalists had a quick ‘Taste of Southern Sweden’ on the 1st day with a simple but delicious Swedish salmon lunch in the Torso TwistedRestaurant, right next to Malmö’s latest landmark – the 55 storey Turning Torso tower, designed by celebrity Spanish architect, Santiago Calatrava. The top two floors are available for meetings and must have spectacular views which for some strange reason we were unable to experience for ourselves.
www.turningtorso.com

More info on One Destination-Two Countries:
www.visitoresund.info

 

GETTING TO & AROUND COPENHAGEN
Scandinavian Airlines makes Copenhagen accessible to the world for all types of events, meetings, conferences & incentives. SAS really seems to care about this type of business, unlike so many of the big airlines which are buried in Revenue Management and don’t understand the importance of these clients to future business travel.sas
www.flysas.com

The Copenhagen TravelPass is an ideal green alternative for meeting & incentive organisers, and avoids the need for expensive & time wasting coach transfers in a city with an efficient public transport network. It permits 24hr travel in the Greater Copenhagen Region on buses, trains & metro.

Wonderful Copenhagen has excellent ‘design’ print with sensational photography to tempt you & your clients to hold your events in the city.
More on Copenhagen’s multiple meeting & incentive ideas:
www.meetincopenhagen.com

 

LET’S GO LONDON 2008
London was in party mode in Copenhagen. First there were drinks and a lethal London cocktail at the trendy New York-London style Sult Restaurant at the Danish Film Institute.
www.sult.dk

Then, as the official hosts of the next MPI-PECE 2008, London sponsored a brilliant fusion buffet lunch on the last day, before taking over the baton in style from Copenhagen at the Gala Night @ Wallman’s.

london 2008 london 2008london 2008

There’s talk of 1000 participants in London, but hopefully that’s just a good-natured bit of UK hype & spin, and the real figure will be a healthy increase to around 750. It’s important that MPI Europe retains its human touch and doesn’t grow into a massive event, where you don’t recognise anybody and serious networking loses its meaning. As we see constantly in the industry, smaller learning meetings are rapidly becoming the meetings of the future.

 

A MUST FOR EVERY MEETING PLANNER
Two brand new books for Meetings Industry practitioners were on show in Copenhagen:

  • ‘Learning Meetings & Conferences in Practice’ from the home-grown Danish team of Steen Elsborg & Ib Ravn. It’s a practical guide to all the different techniques they have researched and developed to make meetings more active and a lot more fun. I’m not sure how you get hold of it, but Ib Ravn will tell you.
    ravn.lld@dpu.dk
  • On a more serious (but equally valuable) note, ROI guru Jack Philips, together with Monica Myhill & James McDonough, has published ‘Proving the Value of Meetings & Events’. This is a joint venture between MPI & the ROI Institute and explains ‘How & Why to measure ROI’ -another How-to guide, full of practical information and case histories.

 

IN SHORT
Despite gale force winds on Saturday & Sunday; a bus strike on Tuesday and a wildcat strike by SAS cabin crew who held the company & its customers to ransom on Wednesday, all the impressions I came back with were 100% positive.

Where else but at MPI PEC-E can you find:

  • such a Pan-European learning & networking experience?
  • combined with North American flair, expertise & enthusiasm?
  • away from the hustle, bustle & distractions of the big international fairs?

With only 500-750 participants, it’s still on that all-important human level.

BBT Online would like to thank Scandinavian Airlines, Wonderful Copenhagen, VisitDenmark & MPI for making it possible for us to take an active part in this Professional Education Conference. It is a tribute to them all that my article could have been twice as long…… if I had the space and you, the reader, the patience!

An exclusive report for BBT Online from Copenhagen, Denmark
(to differentiate it from Copenhagen, Louisiana….for our American cousins!)

 

 

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