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Anger Management coach!
Not only for Serena Williams
5th Switzerland Meeting Trophy

We are confronted on a regular basis with frustrations both at home and in the workplace. These situations often result in situations fraught with anger and attack not only our quality of life but can also result in aggression, verbal or physical.

Because these frustrations cannot always be channelled and will occur in our lives it is important to be able to handle them and all the emotions they bring with them. This can be taught in an Anger Management course and can be useful for all.
The Anger Management course by High Performance People Group is not an abstract course but is directed at a pragmatic and sober approach of aggression problems. By using practical exercises and case studies, the delegate gets a grip on his own anger management issues and weak points but can also learn how to use his strong points in controlling the anger and aggression.

The next session is on October 6th, it is also possible to book individual coaching sessions.

The team Nordic Countries (Sweden, Denmark, Norway and Finland) won the 5th Switzerland Meeting Trophy organized by Switzerland Tourism. This rally, which took place from August 28 to 30, 2009, is a journey across Switzerland by boat, train, in “fun cars” and on foot. The 70 participants, all professional congress, meeting and incentive travel organizers, learned all about Switzerland’s assets as a congress and meeting destination while traveling from Zürich to Basel via Lucerne and Interlaken.

For all professional congress and meeting organizers, study trips are part of the routine. But the Switzerland Meeting Trophy is much more than a study trip. It is a fun and unconventional way to discover Switzerland, its infrastructure, and the opportunities the country offers as a meeting destination. This year a special emphasis was put on visiting places committed to promote sustainable development and to protect the environment.

Antipodes:  Qantas Holidays Aussie Specialist Workshop
Sexual intimidation on the work floor … also women can be the aggressor

Freshly back from the all important ATE in Melbourne which has attracted 1322 exhibitors and over 650 overseas hosted buyers from 40 different countries, Marc Lambert, Manager of Antipodes, GSA for Qantas Holidays, invites all Aussie fans to an Australian Specialist workshop on Thursday October 1st, from 18.00 till 22.00 hrs with walking dinner and raffle.

The workshop will take place at The Dominican Hotel in Brussels and is limited to 50 Belgian Incentive, Travel Agents interested in Australia. Hurry and do not miss out on this event, register on

When sexual intimidation is mentioned most people will automatically assume a male culprit and a female victim are involved…

An Australian study has pointed out that more and more women turn out to be the aggressors …and that most men do not actually want to come forward about the incident as it severely damages their ‘male’ image! Most men would be told they should consider themselves “lucky” if their female boss would take advantage and so most cases go undetected which makes us believe far more happens than we really know! Any complaints..?

BBT Online readers share their top favorites…

Hélène Bouillet of Kalahari-Antidote (a dynamic communication & MICE agency in Brussels). She is the only lady of the agency and has compiled a very definitive list of favorite places in Brussels and the rest of the world…some interesting choices and definite some good value for money addresses to add to your own little black book of good tips! Click here for more…

From The Netherlands Yolande Logt, Commercial Director CWT Meetings & Events, gives us a few pointers as to her favorite places, both near her place and abroad…intriguing but touching choice of people to have dinner with as well! Read more….

ERRATUM: in the last edition the links to the favorites of Nicolas Le Brun and Anja De Haen did not work properly, an inconvenience due to a technical hitch..May we suggest you click here now and read their’re in for a good read, don’t miss out!

Yves Galimidi (IKEA) is Travel Manager of the Year!
BBT Club 100 going from strength to strength!
For the third year running, BATM (Belgian Association of Travel Management) has awarded it’s Travel Manager of the Year award. During a relaxed networking evening in the cozy lobby of the Crowne Plaza Airport Hotel and in presence of a great selection of his peers, Yves Galimidi, Deputy Purchase Manager at IKEA, received the award.

One of the major reasons why he was recognized this year was for his pro-activity and his very relevant investments, his excellent & transparent relationship with his suppliers and his unflagging effort within BATM.
When consulting the list of all readers who have by now joined the Club 100, click here, it is clear that BBT Online has a lot of supporters in the right places. For those who have joined, welcome and a well meant thanks, for those who are still making up their minds, consider you will be a member of an exclusive group of industry decision makers!

Interested? To join, send us an email with your invoice details to and we will send you payment details as well as an official invoice.
Join now, and be a winner in difficult times for 45 euro only per year!!
4th EFAPCO Congress comes to Brussels!

Sustainability and Competitiveness in the Meetings Industry“ is the main theme of the 4th EFAPCO (European Federation of the Associations of Professional Congress Organisers) which will take place in the Square convention centre in Brussels on 7-9 January 2010.

The EFAPCO congress will be one of the first major events to take place in the brand new SQUARE (Brussels Palais des Congrès). In this venue, resolutely turned towards the future, we invite you to gather for two days around the topic ‘Sustainability and competitiveness in the Meetings Industry’. This theme comes precisely within the remit of the European Union’s DG Enterprise and Industry. A wide range of topics will be tackled by an impressive line-up of keynote speakers who will definitely prompt stimulating interactive debates with delegates including some foremost industry personalities.

Nicolas Le Brun, President EFAPCO and Sam van de Kerckhof, President of BAPCO, the both chairs of this congress, will be delighted to welcome participants from all over Europe for this significant bi-annual event. Delegates will include leading meetings industry decision makers, conference organisers and representatives from public authorities.

BBT Online, a media partner of EFAPCO, will shortly bring more details in a separate newsletter; in the meantime go to for more details.

Star Alliance goes ‘Meeting’
European Policy Environment Workshop at DMAI Leadership Forum

Star Alliance launches Meetings Plus, a worldwide product for the organization of international meetings. Meeting Plus gives companies, meeting planners and incentive companies who organize events for companies with delegates coming from different countries access to the Star Alliance network. They only have to book their flight needs with one of the Alliances members and they can get up to 20% rate reductions.

Invitation to Conventa!

Conventa, the Meetings and Incentive Travel show for the region of Southeast Europe will take place – second edition - on 21 and 22 January 2010 in Ljubljana.
The first edition attracted over 80 exhibitors from the South-East Europe and over 150 buyers from the whole Europe. For the second edition the organizers expect over 100 exhibitors and over 180 foreign visitors.

Interested? Contact, BBT Online can invite 10 hosted buyers out of Europe.

Great news for Convention Bureaus and Tourism Boards in Europe: Destination Marketing Association International has recently announced the addition of a new European Policy Environment workshop to its 2009 Leadership Forum – Europe.

Taking place from 14 to 16 October 2009 in the city of Glasgow, Scotland, the Leadership Forum – Europe provides a unique, high-level interactive platform for key players in the destination marketing industry. CEOs, Presidents, and Executive/Managing Directors of Convention Bureaus and Tourism Boards from throughout Europe will meet to discuss and exchange strategic views and ideas on the challenges affecting the industry in Europe as well as share best practices and proven solutions for attracting new business to their destinations.

This year, DMAI’s Leadership Forum – Europe promises to be extremely relevant with the introduction of a new workshop on the European Policy Environment. During the workshop, destination marketing professionals will learn how EU policies and legislation impact their industry, their business, and the way they operate. Future trends as well as how to take advantage of EU opportunities will also be discussed.

Other hot topics such as  “Coping in Recessionary Times,” “Leveraging Limited Marketing Budget,”  “Educating Politicians and Talking Heads” will be covered in open forums moderated by Paul Flackett, IMEX Managing Director.

“Week of the Taste “ in Flanders

The ‘Week van de Smaak’ in Flanders, Belgium is a cultural food event that wants to bring together as many people as possible around taste and food culture in all its aspects.

Over 1000 big and small events will ensure a well furnished program from November 12 till 22nd, 2009. A full program of all activities and participating restaurants will be available mid-October.

Wish you were here....

This time Joëlle Gardin, General Manager of Incentive Philosophies, takes us to her favorite places in Thailand…reading between the lines, she was clearly inspired by so much local beauty!...especially the baby elephants ... click here for a nice read!

'Been there, done that' … Not sure!
Largest spa complex in Belgium!

Passaporta introduces its latest “High in the Sky” experience: a trip in a fighter jet! a couple of hours drive from Brussels, takes you to a ‘secret’ airport where fighter pilots will take you up in the sky in their jets and even let you take the control for a (very) short time! The experience ends with a meal together with pilots.

Definitely a once in a lifetime experience! For more information, contact

Thermen Londerzeel” boast a spa experience second to none in Belgium! The whole complex has recently been expanded with several inside and outside saunas, each with their own theme, infrared cabins, Jacuzzis, a large indoor pool (24°) and a heated outside pool (32°) and a real snow grotto for a year round alp sauna experience in the snow! A great restaurant and a huge outdoor terrace complete the first class set-up.

Event & communication agencies are on thin ice….
Zaabar..chocolate heaven!

…when organizing incentive trips. Leave the organization of real incentive trips to the certified agencies and specialist is the heartfelt plea of “Initiative” the association of certified incentive agencies in Belgium. Other agencies should know better and clients should be warned of the many pitfalls they face when organizing incentive travel.

Especially in these hard times budgets are tight and when organizing an expensive trip with non-certified agencies, no financial guarantees are available in case things do go wrong.
For more information and a list of certified agencies, go to

Zaabar, the chocolate makers, invite you on a delightful trip for all your senses in their chocolate factory in Brussels, Belgium. Herbs & spices and flowers and other delicious items are brought together with their own chocolate and made into delicacies that will make your mouth water throughout the visit.

Zaabar organize chocolate workshop which are great fun and innovative and definitely will help you with that secret chocolate craving we all have sometimes!

Print your own personal city guide!

CityZapper ®, the Dutch city guide specialist has launched a new concept: print your own personal city guide! An innovative use of the ‘print-on-demand’ technique: because nobody has the same interests and sees different things, CityZapper ® gives you the opportunity to assemble all your personal favorites and assemble them in your own personal guide.

Visitors can surf to and put their own ideas together and thus put to paper all their lasting
memories of trips to different parts of the world. A printed copy will be sent by mail within 5 days to your home! The booklets – A6 format - are in full color and have a personalized glossy cover and will of course be very original presents for your incentive participants!

Really short

Don’t miss this year’s ‘Nuit Blanche’ on the 3rd of October in Brussels. More info, click here.
You want to be informed about the latest Meeting & Incentive news in the Netherlands. Read their latest newsletter. Click here.
Up to MPI we reached the bottom and anticipate a very gradual return. Read more, click here.
Art lovers are welcome in Château de Deulin the 2nd & 3rd weekend of October for an antiques and arts festival. Deulin can be found on the road to Luxembourg, near Fronville.
In the biggest adventure park in Belgium, 60 different outdoor activities can be practiced with your clients, friends, sportclubs or by yourself.
Maarten Vanneste has just announced the third print (double of the previous print) within one year of publication of the book Meeting Architecture
You can download the Manifesto from
BCD Travel has published a white paper titled “One size fits all? Consolidating your travel program”  
Autoworld Brussels welcomes the exhibition ‘Tribute to André Van Bever’ the famous Belgian autosports journalist who died in January of 2008 - from 15 to 30 October 2009. is a multicultural forum that wants to help in the battle against racism via independent, interactif initiatives.
.not be mixed up with Kif Kif, the restaurant in Brussels: a mix of ‘60s décor with Middle Eastern furniture, Kif Kif Café (Square de Biarritz, tel 02-644 1810) is a cool fusion restaurant inside a former service station, run by an Israeli-Moroccan crew, and designed by a London architect. A favourite of many.. !
Halloween in Ireland, October 31st, a holiday that – still relatively new to our region, but has been celebrated forever in Ireland..many old and new activities & events to discover.
Want to be in charge of your ‘memory muscle’? Read “Uw geheugen de Baas” by Tony Buzan.
Food by Foot: eat in 3 different restaurants in Bruges in 1 original formula that takes you through the town.
Travel! The Workshop, on October 10 at the Brussels Conrad hotel, where Holland, France, Great-Britain and Luxembourg together with partners Rail1, Accor and Artas welcome all together with other regions & countries. To register, go to
For a listing of dream destinations, a Golden Guide of places where to enjoy life to the fullest, join and dream away!
From September 24th til December 17th no less than 53 Brussels museums will have a late night opening every Thursday night until 10 PM with special animations, etc..
Chai & Bar, the tasting bar at Tour & Taxi, invites to discover new wines in small groups as of 10 people. For 2.30 hrs a price of 40 euro pp. is charged.
You missed one of our previous Take 5 edtions. Click here for the link to our archive.
Consult BBT Online’s Agenda, and don’t miss any event, fair, tradeshow, etc. Click here
Square, Brussel’s new meeting venue, just opened its doors. But what’s going on? We heart a lot of rumours. Read BBT Online’s report, click here.
Namur has a lot to offer. Close by, yet different. Find herewith a selection of venues to discover! Click here.
The latest hot spot in Brussels. Restaurant – Bar – Lounge. Also for your Events. Le Monte Carlo. Av. Louise 173, 1050 Brussels.
For those who think Luxembourg doesn’t have a nightlife, it’s about time to book a weekend Luxembourg and visit the following spots. . (source flydoscope).
The Entertainment Group of Marco Borsato is bankrupt since the 22nd of September.

Ever wanted to drive a Ferrari? The Carlton Oasis (Spijkenisse, Rotterdam) is giving you the chance to make this dream come true. By booking a 2-day Ferrari Fun Weekend. You'll have a red Ferrari F355 GTS to race around in for half an hour on the Saturday or Sunday of your stay. 82 euro per person.
Click here for more info.
Novotel proposes in its 9 Belgian Hotels a special beer/food promotion (Malt & Hops @Foodsquare) from 19 October to 29 November based on the multitude of special beers to be found in Belgium.
Hotel Heritage Bruges is the newest member of Relais & Châteaux in Belgium:
Looking for that special hotel in Andalucia? Go to, a website offering ‘different & special hotels’.
Maison Delaneau is the newest Antwerp hotel sensation. Loacted in the heart of Antwerp’s fashion & art district. 11 rooms. The spa is a truly unque experience.
The new chef at Carlton Ambassador (the Hague), Edward Kreuger invites you over on for an afteroon of ‘Cooking with Carlton’. During a special culinary workshop, you’ll be given the chance to prepares hors d’oevres and a 3-course meal. 89.50 euro per person.
Till the 15th of October you can drink the Black Truffle Goose Cocktail at the Bar Loui of the Conrad Brussels. A most exclusive cocktail of 155 euro (!) per glass. Is the crisis over?

British Airways reintroduced its wider seats in the Club Europe cabin since 2 September 2009.
On October 27, 2009 Continental Airlines joins the Star Alliance.

If you thought Tina Joris and Pascale Godijns were about to leave for a permanent holiday, you are wrong … MAX is born and they are so proud, because it is a hell of a communication baby with character and style .. Their wish list is simple: great projects, fantastic clients, lots of fun, brilliant concepts and straightforward, transparent communication. Max… what else? Want to meet MAX?,
Catherine Calmels, Manager of Square, has left unexpectedly barely 1 month before the official opening. A successor has not yet been announced.
Caoilin O'Callaghan has left the Irish Tourist Board in Brussels, all queries should now go to Danielle Neyts on +32 (0)2 643 2121 or at
Thierry Vermeiren leaves Radisson Blu Antwerp and joins Radisson Blu Royal Brussels as Director of Sales & Marketing whilst Sandra Ottero is on pregnancy leave. (Mrs) Dominique Janssen will take over form him in Antwerp.

Only once: let the blond jokes begin ....

Karin de Graauw – Editor BBT Online
Rue Van Eyckstraat 29 – 1050 Brussels – Belgium